General Sales Conditions

I/ Introduction

The Little Python Bag website (hereafter called “the site”) is a site run by the self-employed entity (“auto-entrepreneur”, as it is known in French law), Little Python Bag, registered in the French national directory of businesses and their establishments under the SIREN number 797591781.

The present General Sales Conditions (GSCs) which govern the relationship between customers of the site (also referred to here as “you” or “your”) and the self-employed entity LPB apply without reservation to all the products being offered for sale on the site. All purchases made on the site imply complete and irrevocable acceptance of these General Sales Conditions. The present GSCs take precedence over any other document. As a consequence, any customer intending to make a purchase on the website should beforehand attentively read the said GSCs, which can be accessed from any page of the Site.


  • Customer account
  • Placing the order
  • Prices
  • Secure payment
  • Delivery
  • Returns and exchanges
    Right of withdrawal

  • Liabilities.
    Other liabilities
    Customer undertaking

  • Confidentiality policy.
  • Intellectual property rights.
  • Jurisdictional competence.

II/ Customer account

All purchases on the site require prior registration. A customer account can be created by any person over the age of majority by clicking on the “Your Account” tab. To create the account, you are requested to fill out your personal details in an online form. The customer undertakes to give full and accurate details and not to use the identity of a third person. The customer chooses a user name and a password which remain personal and confidential.

III/ Placing the order

All orders placed via the site require prior registration or identification if you have already created an account.

Orders may only be placed by persons of full majority or under-age persons with parental authorization.

Placing an order implies full acceptance of the GSCs. The customer then receives an email to confirm reception of his order.

Orders only become final and definite after validation by the Little Python Bag site. The customer will receive an email to confirm the dispatch of his order.

Orders are honoured to the best of our capabilities, according to the number of items remaining in stock. As a consequence, the site reserves the right to make partial delivery of orders which include several items. The articles which are not available for delivery will be refunded without delay.

The fact of placing items in your basket does not mean that you have reserved them: they may still be purchased by other customers who proceed to check-out before you.

IV/ Prices

The prices are expressed in euros and are inclusive of all taxes applicable within France. The only additional costs borne by the customer, to be added to the final price, are delivery costs.

Customers residing outside France are required to pay the taxes which are applicable in their country of residence (that of the billing address).

The LPB site reserves the right to modify prices at any time. The prices charged are those displayed at the time each order is confirmed.

V/ Secure payment

Payment is immediate and can be made by bank card (Visa, MasterCard, Carte Bleue) or by PayPal.

The Lyttle Python Bag Site uses the Société Générale’s secure payment system Sogenactif, with the “3D secure system” which, before confirming payment, sends the customer a text message with a confidential code to be entered on the payment platform, thus guarding against any possible fraud.

Secure payment measures are also taken on the website. All transactions by bank card are conducted via the SSL system which encrypts your confidential card and personal data, which prevents any access to them by third parties.

VI/ Delivery

Delivery is made as soon as payment has been received. An email confirming dispatch of your order is sent to you each time, with a tracking number to follow order delivery completion.

An additional 24h, required for processing the order, should be added to stated delivery times.

The customer is offered a choice between two delivery modes:

- 2 to 3 day standard delivery within France and 3 to 15 days for the rest of the world.

- 24h express delivery in France and 2 to 6 days for the rest of the world.

Whatever the option chosen, the maximum delivery time is 30 days. Beyond this time, the customer can contact the customer service and cancel his order.

All orders are sent by Colissimo and are delivered personally by hand.

VII/ Returns and exchanges

1) Right of withdrawal

Within 14 days of receiving delivery of the order, the customer may return the article(s) to the sender for whatever reason, in accordance with the French law of 17th March 2014 on consumption.

2) Procedure

Returns and exchanges are made free of charge. Simply fill in the Return (“Retour”) form enclosed with the order, choosing the desired option: exchange, credit note or refund and post the parcel to the following address:

Little Python Bag

8 rue du petit quincy

91480 Quincy sous Senart.

Return postal costs are refunded to the customer by bank transfer on the basis of a fixed rate of 10€ within France and 15€ for the rest of the world.

3) Conditions

Articles must be returned to us in the same state as the customer received them. Only items which have not been worn, used, damaged or altered in any way by the customer are eligible for return with a view to a possible exchange or refund.

4) Exchanges.

Exchanges can only be made for the same colour of the item ordered, for exactly the same price, again according to the available stock.

Otherwise, to exchange one product for a different one, customers should request a refund and then order the new product using the standard procedure.

5) Reimbursement

Refunds are made for all returns where no exchange has been requested. The refund is made without delay and in all cases within 30 days from reception of the returned item. This lead-time does not include the time your bank may also take (up to 10 working days) to make the refund effective, for which we must decline all responsibility.

VIII/ Liabilities

1) Guarantee

The products sold on our site are guaranteed against any defect in material or manufacture for a period of 30 days from the date of delivery. Additionally, under the terms of articles 1641 – 1649 of the French Civil Code et article L 211-1 and following of the French Consumer Code, they are guaranteed against any hidden defects or lack of conformity.

2) Other liabilities

Little Python Bag undertakes to provide a fully detailed and accurate description of the products sold on the Site.

The photos of the products are as close to the true colours as possible. The Site is not liable for any unsubstantial difference between the photos of articles displayed on the Site and the articles received by the customers.

The LPB Site and hence the self-employed entity LPB cannot be held legally responsible for unforeseeable circumstances or cases of force majeure. A case of force majeure is defined in law as "an event which is unforeseeable and beyond the control of the parties concerned”. The non-exhaustive list of such cases of force majeure include: strikes, riots, warfare, fire, natural catastrophes and the impossibility of using private or public telecommunications networks.

3) Customer undertaking

The customer explicitly acknowledges and accepts the present GSCs by ticking the box “I have read and accept the General Sales Conditions”.

IX/ Confidentiality policy

No personal information given on the Site is used without your prior knowledge. The information given is used solely to ensure correct implementation of the purchasing procedure. Little Python Bag undertakes to protect its customers’ personal data. The processing of such data is strictly confidential, in accordance with the provisions of the French law 78-17 of 6th January 1978 on computerized information, files and personal freedom. The Site is officially registered with the French national agency for the protection of computerized information, the “CNIL”, under the number 1717053 dated 3rd November 2013.

X/ Intellectual property rights

The Site is protected by copyright and any copying or reproduction of the Site or the LPB brand-name and their constituent parts, whether partial or in totality, is prohibited and will be held to constitute an offence of counterfeiting.

XI/ Jurisdictional competence

The Site is governed by French law. For any dispute, the competent jurisdiction will be that of the domicile of the defending party.